Mode of learning : Short programs-ClassRoom
Domain / Subject : Engineering & Technology
Function : Information Technology(IT)
Starts on : 25th Jul 2014
Duration : 3 Days
Difficulty : Medium
About ITIL® Intermediate RCV Certification
ITIL® Intermediate RCV Certification is an intermediate level certification offered to IT professionals who qualify the ITIL® Release Control and Validation exam. ITIL® Intermediate Release, Control and Validation (RCV) certification demonstrates one’s specialization in ITIL® service capability modules and command over RCV processes. ITIL® Intermediate RCV certification validates one’s competency in the principles, objectives, processes, methods and functions employed in RCV and the ways they are integrated in the service life-cycle to potential global employers.
Release Manager, Security Administrator, IT Operations Manager, Database Administrator, Security Manager etc. are ideal participants for ITIL® Intermediate RCV certification.
ITIL® Intermediate RCV Certification Benefits
Demonstrates one’s command over the RCV processes
Ability to realize the relation between of RCV and service life-cycle stages
Ensures better service delivery
Improves customer satisfaction due to timely deliveries
Enables implementation of changes in a more controlled manner
ITIL Intermediate exam is governed by APMG, EXIN and CSME. Professionals require 28 hours of professional training before attending exam on ITIL Intermediate capability modules. The exam fee for ITIL Intermediate exam is different as per governing bodies. Know more from ITIL Intermediate Exam Details.
To attend the ITIL Intermediate RCV certification exam, one has to undergo training through ATOs like Simplilearn and also be an ITIL Foundation certified.
Learning Unit 00 - Introductory Lesson
Learning Unit 01 - Introduction to Release, Control & Validation
Learning Unit 02 - Change Management
Learning Unit 03 - Service Asset & Configuration Management
Learning Unit 04 - Service Validation & Testing
Learning Unit 05 - Release & Deployment Management
Learning Unit 06 - Request Fulfillment
Learning Unit 07 - Change Evaluation
Learning Unit 08 - Knowledge Management
Learning Unit 09 - RCV Roles & Responsibilities
Learning Unit 10 - RCV Technology Implementation Considerations
Learning unit 11 - Summary Exam preparation and directed studies
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