India
This Course is Expired

ITIL Intermediate RCV Training

Kapila Business Hotel 174 Dhole Patil Road, ,Dhole Patil Road,Pune
INR 30,836

Course at a Glance

Mode of learning : Short programs-ClassRoom

Domain / Subject : Engineering & Technology

Function : Information Technology(IT)

Starts on : 25th Jul 2014

Duration : 3 Days

Difficulty : Medium

About ITIL® Intermediate RCV Certification

ITIL® Intermediate RCV Certification is an intermediate level certification offered to IT professionals who qualify the ITIL® Release Control and Validation exam. ITIL® Intermediate Release, Control and Validation (RCV) certification demonstrates one’s specialization in ITIL® service capability modules and command over RCV processes. ITIL® Intermediate RCV certification validates one’s competency in the principles, objectives, processes, methods and functions employed in RCV and the ways they are integrated in the service life-cycle to potential global employers.

Best Suited

Release Manager, Security Administrator, IT Operations Manager, Database Administrator, Security Manager etc. are ideal participants for ITIL® Intermediate RCV certification.

ITIL® Intermediate RCV Certification Benefits

Demonstrates one’s command over the RCV processes

Ability to realize the relation between of RCV and service life-cycle stages

Ensures better service delivery

Improves customer satisfaction due to timely deliveries

Enables implementation of changes in a more controlled manner

Exam

ITIL Intermediate exam is governed by APMG, EXIN and CSME. Professionals require 28 hours of professional training before attending exam on ITIL Intermediate capability modules. The exam fee for ITIL Intermediate exam is different as per governing bodies. Know more from ITIL Intermediate Exam Details.

Course eligibility

To attend the ITIL Intermediate RCV certification exam, one has to undergo training through ATOs like Simplilearn and also be an ITIL Foundation certified.

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Contents:

  • Learning Unit 00 - Introductory Lesson

  • Learning Unit 01 - Introduction to Release, Control & Validation

  • Learning Unit 02 - Change Management

  • Learning Unit 03 - Service Asset & Configuration Management

  • Learning Unit 04 - Service Validation & Testing

  • Learning Unit 05 - Release & Deployment Management

  • Learning Unit 06 - Request Fulfillment

  • Learning Unit 07 - Change Evaluation

  • Learning Unit 08 - Knowledge Management

  • Learning Unit 09 - RCV Roles & Responsibilities

  • Learning Unit 10 - RCV Technology Implementation Considerations

  • Learning unit 11 - Summary Exam preparation and directed studies

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