Mode of learning : Fulltime Class Room
Domain / Subject : Banking & Finance / Accounting
Function : Banking
Trainer name : Dr Shomi Srivastava
Starts on : 21st Jul 2014
Duration : 1 Weeks
Difficulty : Advanced
Programme on Leadership for Branch Excellence
In the current era of highly competitive and market driven banking environment, profit orientation, efficiency, and effectiveness of branches would be under continuous focus of banks. Capturing new business, retaining existing good business and to regain lost business, if any, are today the key strategic challenges facing the branch heads of any commercial banks. Process improvements through CBS, Retail Hubs, Service Branches and ATMs have given new opportunities. Stylized product offering backed by hi-tech tailor-made services, may provide clues to workout suitable strategies to face competition. Leveraging Alternate Delivery Channels for Branch Excellence is strategic for business growth. The role profile of Branch Managers is drastically changing with the advent of massive technology in branches. Towards this end, marketing orientation and sales and service excellence are key for branch business growth.
The quality of human assets has a strong bearing on the efficiency and productivity of branches and to ensure sustainable business growth. Leadership qualities of the Branch Managers ensure nurturing human capital at the branch level. It also plays a significant role in strategic positioning of the branches. Effective leadership of Branch Manager includes motivating branch people, team building, decision making and performance management. In essence, the pivot to ensure success is undoubtedly the leadership qualities of the branch heads.
Programme Fee (per participant)
The programme is directed at Branch Heads in the Senior and Middle Management grades and also Officers from controlling offices identified for posting in branches.
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