Mode of learning : Online - Instructor Lead(LVC)
Domain / Subject : Business & Management
Function : General
Duration : 200 Hours
Difficulty : Medium
Certified Mediator and Arbitrator
Whether you are looking to improve your conflict resolution skills and abilities in the workplace, at home, or in private practice, the Certified Mediator and Arbitrator program is for you.
In this program, you will learn how to effectively help others negotiate and collaborate through difficult disputes. This program provides InAccord® training on the Conflict Analysis model for both mediation and arbitration practice, in addition to practice opportunities where you can apply your new skills in simulated role plays. As part of the arbitration training, you will learn how to facilitate a hearing, weigh evidence and testimony, and render an award.
Upon successful completion of the program, you may submit your application to be considered for employment in an InAccord® Justice Center. This online certificate program is offered in partnership with major colleges, universities, and other accredited education providers.
During the course of this program you will learn to do the following:
This online program provides you with the knowledge, skills, and applied practice opportunities to become a professional Mediator and Certified Arbitrator. These skills can be used to advance you in your current career or to help you jumpstart a career as a professional Mediator and Arbitrator.
The program includes skill building opportunities in areas such as communication, negotiation, and facilitation, all using the InAccord® Conflict Analysis model for mediation and arbitration practice. You will learn the three phases that are used in the InAccord® model: pre-interview, mediation procedure, and post interview. Then, you will apply this knowledge to simulated role plays, focused on workplace and commercial disputes. You will learn a similar model for the InAccord® Arbitration training. Arbitration differs from mediation in that an arbitrator actually renders decisions in disputes whereas a mediator facilitates a collaborative solution designed by the parties in dispute. As part of the arbitration training, you will learn how to facilitate a hearing, weigh evidence and testimony, and render an award.
This interactive online training program includes tutorials, quizzes, and self-assessments to help deepen your understanding of mediation and arbitration using the InAccord® Conflict Analysis model. The program also provides web based and teleconferenced role play opportunities where you can practice your skills with other students, in addition to a mentor to guide you and answer any questions you may have.
This program can be taken on a Mac or a PC. On a PC, it is compatible with Windows Vista and later operating systems and IE 8 and later browsers. With a PC, Microsoft Word 2003 or higher is also required. On a Mac, the program is compatible with Mac OS X 10.6 (with Java 6) and later operating systems, Firefox, Chrome, and Safari 5.1.9 or later browsers. Microsoft Word 2011 or higher is also required on Mac.
We highly recommend that you use Internet Explorer in place of other web browsers.Adobe Flash Player and Adobe Acrobat Reader are required for this program.Windows Media Player and Skype are also required for this program. Free downloads are available online.
You need to have a microphone installed on your computer to participate in the role play practices. If you do not have a microphone installed, you are required to purchase a headset with a built-in microphone prior to enrolling.
The following textbooks will be provided with the program:
There are no pre-requisites for this program. Skills at using a computer browser and Microsoft Word are necessary to complete the assignments and navigate the online campus. Students should have basic computer skills and be comfortable navigating the Internet and using e-mail. Students must be willing to learn to write at a professional level in order to generate contracts and fulfill various written tasks related to mediation.
All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace.
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