Mode of learning : Online - Instructor Lead(LVC)
Domain / Subject : Business & Management
Function : General
Duration : 200 Hours
Difficulty : Medium
Certified Mediator and Conflict Resolution Specialist
Whether you are looking to improve your soft skills and conflict resolution abilities in the workplace, at home, or in private practice, the Certified Mediator and Conflict Resolution Specialist Program is for you. In this highly comprehensive Program, you will learn how to effectively help others negotiate and collaborate through the most difficult disputes. This Program provides training in the InAccord Conflict Analysis model for mediation combined with an applied practice that includes simulated role plays. The course concludes with a portion on Workplace Conflict Resolution to prepare you to mediate the most common workplace disputes.
Upon successful completion of the Program, you may choose to submit an application to InAccord Justice Centers, Ltd. to be considered to work as an associate or at an InAccord Justice Center. This online certificate program is offered in partnership with major colleges, universities, and other accredited education providers.
This program can be taken on a Mac or a PC. On a PC, it is compatible with Windows Vista and later operating systems and IE 8 and later browsers. With a PC, Microsoft Word 2003 or higher is also required on a PC.
On a Mac, the program is compatible with Mac OS X 10.6 (with Java 6) and later operating systems, Firefox, and Chrome, and Safari 5.1.9 or later browsers. Microsoft Word 2011 or higher is also required on a Mac.We highly recommend that you use Internet Explorer in place of other web browsers.Adobe Flash Player and Adobe Acrobat Reader are required for this program. Windows Media Player and Skype are also required for this program. You need to have a microphone installed on your computer to participate in the role play practices. If you do not have a microphone installed, you are required to purchase a headset with a built-in microphone prior to enrolling.
The following textbooks will be provided with the program:
There are no pre-requisites for this program. Using a computer browser and Microsoft Word are necessary to complete the assignments and navigate the online campus. Students should have basic computer skills and be comfortable navigating the Internet and using e-mail. Students must be willing to learn to write at a professional level in order to generate contracts and fulfill various written tasks related to mediation.
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