Management for IT Professionals

In this program, you'll explore different decision-making techniques in the context of successful leadership styles.
Temecula, CA P.O. Box 760,, Temecula, CA 92593
(951) 9723600

Course at a Glance

Mode of learning : Online - Instructor Lead(LVC)

Domain / Subject : Business & Management

Function : Information Technology(IT)

Duration : 390 Hours

Difficulty : Medium

Management for IT Professionals

If you manage IT professionals, this program is for you! The leaders in an organization often set the tone and establish the benchmarks for success. In this program, you'll explore different decision-making techniques in the context of successful leadership styles. The focus is on developing a successful leadership style that facilitates team building, collaboration, and a corporate culture that promotes success. This online certificate program is offered in partnership with major colleges, universities, and other accredited education providers.


By completing the Management for IT Professionals Program, you'll:

  • Learn to think about budgeting in a strategic, integrated manner
  • Gain strategies to solve problems and challenges on a collaborative basis
  • Understand the legal issues involved in operations, including agency and employment law
  • Learn seven management disciplines
  • Develop a foundation for negotiating with great awareness and effectiveness
  • Learn about the key areas of business management


This program is compatible with both PC and Mac computers. PCs require Windows XP or later operating systems with IE8 or later browsers.  Mac computers require Safari browser. Additionally, a high-speed Internet connection is required. You may also need Adobe Reader, Flash Plug-in, and a QuickTime plug-in on your computer (all are available through free downloads).

You'll receive the following required textbooks in addition to your online learning:

  • Budgeting for Managers
  • Managing by the Numbers
  • Applied Strategic Planning
  • The Essentials of Negotiation


There are no specific prerequisites for this program. However, basic computer skills, the ability to navigate the Internet, and an e-mail account are all required.

This class is for you if you're currently working in, or planning on working in, any area of information technology that requires managerial responsibilities.

All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace. 

Course Syllabus

Management Issues in the IT Environment

  • Introduction and Components of a Successful Manager
  • Organizational Culture and Change
  • Power and Perceptions
  • Leadership and Risk
  • Strategies, Decision Making, Empowerment, and Accountability
  • Customer Relationship Management and Quality
  • Human Resource Management
  • Financial Accountability
  • Summary
  • Collaborative Problem Solving
  • Introduction
  • Backgrounds, Management, and Leadership
  • Communication, Motivation, and Development
  • Summary
  • Strategic Management in Operations
  • Introduction and Overview
  • Definitions and Business Models
  • Categories of Strategies
  • Strategic Planning Models
  • Creating Strategic Alternatives
  • Implementation
  • Conclusion

Business Best Practices

Financial Accounting for IT Managers

  • Introduction and Overview
  • Importance of Financial Statements
  • The Balance Sheet
  • The Income Statement
  • Statement of Cash Flows
  • Financial Ratios
  • Conclusion

Legal Issues in Operations

  • Introduction
  • Sources of Law
  • Agency and Employment Law
  • Torts Law
  • Sales and Products Liability
  • Intellectual Property
  • Ethics
  • Summary

Organizational Leadership and Decision Making

  • Introduction and Overview
  • What Is a Leader
  • Sources of Power in Leadership
  • Leadership Theories
  • Transformational Leaders
  • Decision Making and Empowerment
  • Accountability
  • Summary

Organizational Development and Change

  • Introduction and Overview
  • The Culture of an Organization
  • Types of Culture
  • Organizational Change
  • The Human Side of Change and Resistance
  • Summary

Negotiating Strategies

  • Introduction
  • Steps in Negotiating
  • Tools in Negotiating
  • Types of Negotiations
  • Personality Types
  • Preparing for Negotiations
  • BATNA and Summary

Seven Management Disciplines

  • Introduction and Overview
  • Strategy Management
  • Human Resource Management
  • Technology Management
  • Production and Operations Management
  • Sales and Marketing Management
  • Customer Experience Management
  • Financial Management
  • Risk Management
  • Summary
  • Budgeting Essentials
  • Introduction
  • The Concept of Budgeting
  • Activity Based Budgeting
  • Factors to Consider in Budgeting
  • Production Planning
  • Inventory
  • Sample Budget and Summary

Persuasive Communication

  • Introduction
  • Fundamentals of Communication
  • Knowing the Audience
  • The Power of Listening
  • Credibility of the Speaker
  • Evidence in Persuasion
  • Emotion in Persuasion
  • Organizing the Argument
  • Summary


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