Microsoft Outlook 2010 Certification Training

Learn basic to advanced skills in the Microsoft Outlook 2010 online program, while you prepare for certification
Temecula, CA P.O. Box 760,, Temecula, CA 92593
(951) 9723600

Course at a Glance

Mode of learning : Online - Instructor Lead(LVC)

Domain / Subject : Business & Management

Function : General

Trainer name : Elizabeth Ann Nofs and Clair Dickinson

Duration : 45 Hours

Difficulty : Medium

Microsoft Outlook 2010 Certification Training

Learn basic to advanced skills in the Microsoft Outlook 2010 online program, while you prepare for certification. You will discover how to create and format outgoing messages, track and respond to incoming messages, manage the Inbox with Rules and Quick Steps, create appointments and tasks, and more!  This program is part of the Microsoft Business Certification program:  Microsoft Office Specialist (MOS).


By completing the Microsoft Outlook Online Training Program, you’ll know how to:

  • Create and customize messages
  • Create, track, and respond to messages automatically
  • Organize the Inbox with Rules and Quick Steps
  • Record and schedule appointments in the calendar
  • Create, track, and respond to meeting requests
  • Use Document Contacts  and Tasks Journal Entries
  • Manage Outlook E-mail accounts, data files, and backup

Students who wish to prepare for Microsoft Certification Exam 77-884:  MOS: Microsoft Office Outlook 2010 will find beginning through advanced lessons that demonstrate these required MOS topics.


This program can only be taken on a PC. It is not compatible with a Mac. It is compatible with the Windows XP and later operating systems and IE 7 and later browsers. You need a high-speed Internet connection and e-mail account. You should also have the following full-retail version Microsoft Office 2010 Products already installed: Outlook and Word.

 It is recommended that you use the latest version of Internet Explorer in place of other Web browsers.  Adobe Flash Player and Adobe Acrobat Reader are required for this program.

The following textbook is available to download in the lessons:

  • Complete Guide to Microsoft® Outlook 2010


To enroll in the Microsoft Outlook 2010 program, you should have basic computer skills and be comfortable using an Internet browser and selecting commands from a menu or toolbar.  You should be able to manage files, including saving, updating, and backing up files.

This program is for you if you’re an office worker, manager, entrepreneur, or other professional who wants to start using advanced Microsoft Outlook skills immediately.  This program is also suitable for you if you’re looking to learn about this software and expand your job possibilities.

All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace.

Course Content

  • Introducing Microsoft Outlook
    • Getting Started:  How to use the online course
    • Hello, Outlook:  Formatting Messages
    • Messages and Messangers:  Message Options
    • From Me to You:  Graphics, SmartArt and Attachments
    • Signed, Sealed and Delivered:  Organize the Inbox with Rules and Quicksteps
    • You've Got Mail:  Manage Automatic Responses 
  • Working with the Calendar
    • Eight Days a Week:  Scheduling
    • See You In September:  Meetings Requests and Tracking Responses
    • This is My December:  Contacts, Categories, Journals and Calendar Management
  • Sharing, Collaboration and Management
    • Outlook On Screen and in Print:  Publish and Print Options
    • Prepare to Share:  Proofinf Tools and Security
    • Find, Forward and Follow Up:  Search, Analyze and Export
    • The Administrator:  Email Accounts, Setup, and Backup


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