Mode of learning : Online - Instructor Lead(LVC)
Domain / Subject : General/Others
Function : General
Trainer name : Darlene Lawrence
Duration : 120 Hours
Difficulty : Medium
About the course
The Retail Customer Service Skills Training Certificate Program prepares students with the skills and knowledge needed for successful careers in today’s retail world. This is an excellent option for those already working in a retail environment and wanting to advance in their careers or for those interested in starting new retail jobs. The program emphasizes customer service skills that can be applied in a wide variety of retail settings.
The program emphasizes customer service skills that can be applied in a wide variety of retail settings. The course includes the following topics:
You will be given six (6) months to complete the program; however, since the course work is self-paced, you may be able to complete it in less time. If you are not able to complete the program within six months, you can purchase an extension for one (1) month for $150.
In order to take our online programs, you must have access to a computer and the Internet (high-speed Internet access is recommended). You can access the program contents from any Web-enabled computer, including PC or a Mac.
The following are compatible with the course:
There are no specific prerequisites for this program. The Records Management Online Training Program is for you if you want to enhance your records management knowledge or jump-start your career in the records management profession.
Retail Customer Service Skills Training Preparation Courses – 4 credits
Disclaimer: The contents of the course & Institute are obtained from the institute’s website by automated scraping or manual updates. For the latest information, please refer the institute website directly. For any discrepancies in the content, contact us at