Supervisory Management, Maintenance Management and Effective Communication in the Water/Wastewater Field

Michigan State University 220 Trowbridge Rd East Lansing,, MI 48824, USA
(517) 3558332

Course at a Glance

Mode of learning : Online - Self Paced

Domain / Subject : Business & Management

Function : General

Difficulty : Advanced

Supervisory Management, Maintenance Management and Effective Communication in the Water/Wastewater Field
These online programs are designed for water/wastewater management professionals to assist in their ongoing supervisory, management and communication skills (may support state level certification/recertification requirements).

  • Continuous enrollment is available for these online courses

Seven lessons present basic management principles  in a life-like case study format. Upon successful completion, the student earns 6.0 CEU’s (Continuing Education Units) and a Michigan State University Certificate.

Program Information:

  • $495.00- includes two textbooks and a manual for Supervisory Managment
  • $325.00- for Maintenance Management
  • $325.00- for Effective Communication
  • Materials include a textbook and an on-line study guide. Students study each assignment, then complete objective tests on-line through the course website. The tests are immediately graded with the results viewable right away for the student.
  • At least one lesson per month should be completed, requiring no more than ten hours.  Free HELP line is open 24/7.
  • Each CEU (Continuing Education Unit) earned is equivalent to 10 hours of work.  Upon  satisfactory completion of this course you receive six (6.0) CEUs.
  • \Most states recognize the course in training for certification, job upgrading for promotion and certificate  renewal.
  • Cost:

Course eligibility

This Program Will Help

  •  System Managers
  •  Department Heads
  •  Superintendents of
  •  Treatment Plants
  •  Distribution Systems
  •  Collection Systems
  •  Chief Operators
  •  Crew Chiefs
  •  Maintenance Managers
  •  Office Managers


I would like to be contacted regarding this course

Course Lessons
1. Importance and Function of a Manager
2. The Manager’s Responsibility toward Delegation and Motivation
3. The Supervisor’s Need for Problem-Solving and Communication Skills
4. Planning/Organization
5. Staffing
6. The Manager’s Responsibility in Leading and Controlling
7. Managerial Relations with the Union and Employees


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