Travel Agent Training

The Travel Agent Online Training Program will teach you all you need to know to start a travel career.
Temecula, CA P.O. Box 760,, Temecula, CA 92593
(951) 9723600

Course at a Glance

Mode of learning : Online - Instructor Lead(LVC)

Domain / Subject : General/Others

Function : General

Trainer name : Patricia Flores, Carmen Smith

Duration : 250 Hours

Difficulty : Medium

About the course

The Travel Agent Online Training Program will teach you all you need to know to start a travel career. You will learn about the airline industry, ground transportation, hotels and resorts, cruises, tours, international and domestic travel, reservations and pricing, specialty travel, and more.

This online program consists of three modules. You will first participate in a travel career development program, which will teach you the basics of the travel industry, followed by a second module in which you will study geography for travel professionals, focusing on destinations all over the world that you are most likely to recommend and sell to your clients. In the final module you will choose the GDS computer reservation system you wish to study.  Your facilitator will help you to select the proper GDS system to best achieve your career goals. 


By completing this program, you will learn:

  • How to identify the various types of travelers and match them to the correct travel products
  • The various types of tours, from escorted to independent
  • How airline computer reservation systems operate
  • What documentation is needed to travel internationally and how to obtain it
  • How domestic and international airfares are determined
  • The ground transportation system, including rail, cars, and bus tours
  • All about cruises, including how to read and understand brochures, match the client to the proper ship, and explain the value of cruising
  • How hotels are rated and priced and the differences between a hotel and a resort
  • The basic formats used by the airlines to book flights, price tickets, and build the passenger name record (PNR)
  • The basics of marketing
  • How to guide a client to a destination based on their interests (such as sun and relaxation, food, gambling, culture, religion or history), travel seasons, and even geographically (for sports such as hiking, skiing, mountain climbing, etc.)
  • How to book, change, or cancel records in the GDS system

Course Extention

Upon registering, you're given an initial six (6) months to complete the program. Should you need more time, you may request an extension of six (6) months at no additional charge.

Computer Requirements:

This program is compatible with the Windows XP and later operating systems and IE 7 and later browsers. This course can be taken on either a Mac or a PC. Students will need to have an Internet connection and email capabilities. Adobe Flash Player and Adobe Acrobat Reader are required for this course.

Required Books

The student will have a choice of textbooks depending on which ticketing system they choose for the program. 

  • Travel Career Development and accompanying workbook
  • Exploring the World, Geography for the Travel Professional and accompanying workbook
  • Airline Reservations and Automated Fares and Ticketing in Sabre
  • Sabre or Apollo Format Guide
  • Introduction to Apollo

Course eligibility


There are no specific prerequisites for this program. This program is for you if you want to enhance your travel industry knowledge or jump-start your career in the travel industry.

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Course Content

  • Exploring the World of Travel
  • The Travel Product
  • Marketing Travel
  • The Travel Workplace
  • Destination Geography
  • The Eastern United States
  • The Midwest
  • The Western States, Alaska, and Hawaii
  • Canada
  • Bermuda and the West Indies
  • Mexico and Central America
  • South America and Antarctica
  • The British Isles             
  • Northern Europe
  • Eastern Europe 
  • Southern Europe
  • Africa and the Middle East
  • Asia
  • The Pacific
  • Computer Reservation Systems


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